Privacy Policy

Who We Are

The Scent Station by Oge We operates this website.

Website address: https://thescentstationbyoge.com
Contact email: support@thescentstationbyoge.com

We are committed to protecting your privacy and handling your personal data with care and transparency.

Information We Collect

Comments

When visitors leave comments on our website, we collect:

  • The data shown in the comments form
  • The visitor’s IP address
  • The browser user agent string

This information helps us detect spam and maintain site security.

An anonymized string (hash) generated from your email address may be shared with the Gravatar service to determine if you use it. The Gravatar privacy policy can be found at https://automattic.com/privacy/.
Once your comment is approved, your profile picture may be publicly visible alongside your comment.

Media

If you upload images to the website, please avoid uploading images that contain embedded location data (EXIF GPS). Visitors to the site can download and extract such data from publicly available images.

Cookies

Our website uses cookies to improve your browsing experience.

Comment Cookies

If you leave a comment, you may choose to save your name, email address, and website in cookies. These cookies are for convenience so you do not have to re-enter your details next time. They last for one year.

Login Cookies

When you visit our login page, a temporary cookie is set to determine whether your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

If you log in:

  • Login cookies last for two days
  • Screen preference cookies last for one year
    If you select “Remember Me,” your login will persist for two weeks. Logging out removes these cookies.

Publishing Cookies

If you edit or publish content, a cookie will be saved in your browser indicating the post ID of the edited content. This cookie contains no personal data and expires after one day.

Embedded Content from Other Websites

Pages on this site may include embedded content such as videos, images, or articles. Embedded content behaves as if you visited the external website directly.

These third-party websites may:

  • Collect data about you
  • Use cookies
  • Embed additional tracking
  • Monitor your interaction with their content

This includes tracking if you are logged into their platform.

Who We Share Your Data With

If you request a password reset, your IP address will be included in the reset email for security purposes.

We do not sell, rent, or trade your personal information to third parties.

How Long We Retain Your Data

In addition to the information outlined above, we retain ecommerce-related data for operational, legal, and accounting purposes.

Account Data

Inactive customer accounts are retained for up to 2 years. This allows us to:

  • Maintain accurate business records
  • Improve customer support
  • Comply with legal and tax obligations

Accounts may be deleted or anonymized after this period unless retention is required for legal or security reasons.

Order Data

We retain order information for the following durations:

  • Pending orders: retained for up to 2 weeks
  • Failed orders: retained for up to 5 days
  • Cancelled orders: not retained beyond operational necessity
  • Completed orders: retained as required for accounting, tax, and legal compliance

Order data may include customer name, contact information, billing and shipping details, and transaction metadata.

Why We Retain This Data

We retain order and account data to:

  • Process and fulfill purchases
  • Handle customer service inquiries
  • Prevent fraud and abuse
  • Comply with financial, tax, and regulatory requirements
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